399ber Terms & Conditions – Everything You Need to Know Before You Play

These Terms & Conditions apply to all services, games, promotions, and transactions on the 399ber platform. 399ber is an online entertainment platform offering slots, Live Casino, Sports Betting, bingo, and more to users in Bangladesh.

These Terms & Conditions have been prepared in English for users in Bangladesh. In the event of any dispute, the English version shall be considered the definitive version.

• 399ber reserves the right to amend these Terms & Conditions at any time.
• Continued use of the platform after any changes will be taken as acceptance of the updated terms.
• This agreement applies to personal, non-commercial use only.
• Accessing the platform using third-party software or bots is prohibited.

To register an account on 399ber, you must provide accurate and complete information. Accounts created with false details may be closed at any time. During registration, please ensure your name, date of birth, mobile number, and payment details are all correct.

For security purposes, 399ber may request additional identity verification (KYC) at any time. Withdrawals will be temporarily suspended until this verification is completed.

• Only one account per person is allowed — creating multiple accounts is strictly prohibited.
• OTP verification to the mobile number provided at registration is mandatory.
• Keeping your account password confidential is your responsibility.
• Transferring or renting your account to another person is strictly prohibited.
• A national ID card or passport may be required for identity verification.

399ber supports the most widely used mobile payment methods in Bangladesh. Instant deposits and fast withdrawals are available via Mobile Banking, Nagad, and Rocket. All transactions are processed through SSL-encrypted channels to keep your money safe.

• Funds deposited into an account can only be withdrawn from that same account.
• To prevent money laundering, suspicious transactions may be delayed pending verification.
• Withdrawals exceeding BDT 50,000 will require additional verification.
• We recommend using the same payment method for both deposits and withdrawals.

399ber regularly offers a variety of bonuses and promotions – including welcome bonuses, deposit match bonuses, free spins, and cashback. Each bonus comes with specific wagering requirements that you must understand before claiming.

Bonus funds cannot be withdrawn directly. To withdraw winnings earned from a bonus, the required wagering amount must be completed first. For example, a 30x wagering requirement on a BDT 100 bonus means you must place BDT 3,000 in wagers before a withdrawal is permitted.

• Multiple bonuses cannot be combined simultaneously unless explicitly stated in the promotion.
• Each bonus can only be claimed once — multiple claims by family members or from the same device are not permitted.
• Some bonuses are restricted to specific games – please read the promotion details carefully.
• 399ber reserves the right to cancel or modify any promotion at any time.
• 399ber reserves the right to investigate and take action if bonus abuse is suspected.

All game outcomes on 399ber are determined by a certified RNG (Random Number Generator). Independent third-party auditors regularly test this system to ensure there is no manipulation.

If a technical issue occurs during a Live Casino game, bets may remain unresolved. In such cases, the 399ber support team will review the situation and issue a refund where applicable.

• If a game is interrupted due to a lost internet connection, the system automatically saves your bet record.
• If a match is cancelled in Sports Betting, the stake will be refunded.
• Winnings resulting from a software error may be considered void.
• Each game has a set minimum and maximum bet limit.

399ber firmly believes that gaming should be purely for entertainment. We want our users to stay healthy and safe, which is why we provide a range of responsible gaming tools.

If you feel that gaming is having a negative impact on your life, please reach out to our support team. We can help you set up self-exclusion, deposit limits, or a cooling-off period.

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Session Limit: Set a limit on how long you play in a single session.
• Cooling-Off: Take a temporary break for a set period of time.
• Self-Exclusion: Temporarily or permanently close your account for an extended break.
• Reality Check: Review your gaming activity and statistics at regular intervals.

The following activities are strictly prohibited on the 399ber platform. Any involvement in these activities will result in account closure and may lead to forfeiture of your balance.

• Creating multiple accounts or using another person's account.
• Playing games using bots, scripts, or any automated software.
• Placing artificial wagers to exploit the bonus system (bonus hunting/arbitrage).
• Using the platform for money laundering or any other illegal financial activity.
• Fraud, harassment, or abusive behaviour toward other players.
• Attempting to breach the platform's security measures.
• Operating an account on behalf of someone under 18.

All content on the 399ber website and app – including logos, designs, software, text, graphics, and game interfaces – is the intellectual property of 399ber or its licensors. Copying, distributing, or using any of this content for commercial purposes without prior written permission is strictly prohibited.

• Prior permission from 399ber is required before sharing any screenshots or recordings of the platform on social media.
• Reverse engineering of game software is strictly prohibited.
• Content rights for third-party game providers are reserved under their respective policies.

The 399ber platform is provided on an "as is" basis. We cannot guarantee uninterrupted service availability. Downtime may occur due to server maintenance, technical issues, or other reasons.

399ber is not liable for any losses resulting from the user's own internet connection issues, device malfunctions, or disruptions to third-party services.

399ber reserves the right to update these Terms & Conditions at any time. For significant changes, a notification will be sent to your registered mobile number or email. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If you have any questions or concerns about these Terms & Conditions, please contact our customer support team. We typically respond within 24 hours.

• The latest version of the terms and conditions will always be available on this page.
• Archives of previous versions are available on request through our support team.
• A mediation process will be followed to resolve any disputes related to the terms and conditions.