399ber Privacy Policy – How We Keep Your Information Safe

399ber collects various types of information from platform users. This information is gathered in two main ways – what you provide directly, and what is automatically collected while you use the platform.

During registration, you are required to provide your name, date of birth, mobile number, and payment details. This information is necessary to create your 399ber account, verify your identity, and process transactions.

399ber uses the information collected from you only for specific, legitimate purposes. We will never use your data in ways you are unaware of or have not agreed to.

Under this Privacy Policy, 399ber uses your information to manage your account, process transactions, provide customer support, prevent fraud, and personalize your gaming experience. Your data is also used to meet legal obligations and promote responsible gaming.

• Creating and managing your account, and verifying your identity.
• Processing deposits, withdrawals, and all other financial transactions.
• Detecting and preventing fraud, money laundering, and other illegal activities.
• Resolving technical issues on the platform and improving our services.
• Recommending games, offers, and promotions tailored to your preferences.
• Providing responsible gaming tools and monitoring gaming behavior.
• Meeting the legal requirements of regulatory authorities.

399ber never sells your personal information. However, limited data may be shared with trusted partners where necessary to deliver our services. Any such sharing is always done with your protection in mind.

• Payment Provider: Shared with payment gateways such as Mobile Banking, Nagad, and Rocket solely to complete transactions.
• Game provider: Minimum data shared with third-party game studios solely for game operation purposes.
• KYC verification provider: Shared with identity verification service providers solely for the verification process.
• Law enforcement agencies: In cases of court orders or legal obligations.
• Cybersecurity Partner: For fraud detection and system security purposes.

399ber uses cookies and similar tracking technologies on its website and app. Cookies are small files stored on your device that help enhance your browsing experience.

Cookies fall into three main types – essential cookies (which maintain your login session), performance cookies (which analyze site speed and usage), and functional cookies (which remember your preferences). Essential cookies cannot be disabled, but you can manage the others through your browser settings.

• Session cookies: active while you are logged in, deleted once the session ends.
• Persistent cookies: stored for a set period of time, used to remember your preferences.
• Analytics cookies: help us analyze site usage and performance.
• Security cookies: used to detect fraud and bot traffic.

399ber uses industry-leading security technology to protect your personal information. Our security infrastructure is regularly audited by independent third-party security experts.

As part of our Privacy Policy, all server data is stored using AES-256 encryption. Payment information is processed in accordance with PCI-DSS standards. Multi-factor authentication is used to prevent unauthorized access.

• 256-bit SSL/TLS encryption — applied to all data transmissions.
• AES-256 encryption – applied to all data stored in our databases.
• PCI-DSS compliant payment processing.
• Regular penetration testing and vulnerability assessments.
• 24/7 security monitoring and anomaly detection.
• Strict access controls – only authorized personnel can view your information.

399ber believes every user should have full control over their own information. We therefore provide you with the rights listed below. To exercise any of these rights, please contact our support team.

399ber retains your information only for as long as necessary. All data is kept while your account remains active. After account closure, certain information may be retained for a defined period to meet legal obligations.

• Account information: retained for up to 5 years after account closure.
• Financial transaction records: retained for 7 years (legal requirement).
• KYC documents: retained for 5 years after account closure.
• Log files and device data: 90 days.
• Marketing communication history: 30 days after consent is withdrawn.

399ber strictly does not collect or process information from anyone under the age of 18. Our platform is designed entirely for adult users.

If you believe your child is using 399ber, please contact our support team immediately. We will take swift action.

399ber reserves the right to update this Privacy Policy as needed. Changes may occur due to regulatory updates, adoption of new technologies, or changes to our services.

• For significant changes, an SMS notification will be sent to your registered mobile number.
• The date of any changes will always be noted at the top of this page under the "Last Updated" section.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• For major changes, you will be notified via a pop-up at login.

For any questions, concerns, or complaints regarding this Privacy Policy, please reach out to our dedicated privacy team. We typically respond within 72 hours.

To request deletion, correction, or export of your data, send a message to our support team with your account username and details of your request. Once your identity is verified, we will act promptly.